Skylight Services was created to provide homeowners with a reliable and cost-effective repair, replacement and maintenance service for VELUX roof windows no longer covered by the VELUX guarantee. We cover the London and South East area.
We are a family run company that repairs and services VELUX windows. Our service engineer used to worked for VELUX and so has vast technical knowledge of VELUX products past and present that other companies won’t have. With that, you’re guaranteed an expert.
Our engineer is a VELUX Certified Installer and has more than 18 years’ experience of working with VELUX products. As a result, we will endeavour to find a solution to your fault or problem over suggesting a new installation to save you time and money.
We’re also part of Roof Window Repairs, a national group of ex-VELUX engineers that guarantees efficient, tidy and professional roof window installation, repairs and services.
We have had extensive training from the VELUX Certified Installer Partnership programme.
VELUX established its VELUX Certified Installer Partnership to ensure homeowners will receive the best installers in their area.
The scheme includes a range of benefits for you, our customers, including:
To ensure the quality of its Certified Installers, the VELUX application process involves an onsite assessment of a standard VELUX window installation, office based checks on our trading history and references from previous customers.
VELUX training ensures we have the in-depth knowledge, confidence and skills to recommend the most appropriate parts and provide sound advice to customers.
Before you contact any company offering VELUX roof window or skylight repair and roof window installation, ensure they are a VELUX Certified Installer.
Skylight Services are Certass Approved (account No: 12-1594).
Membership of the Certass certification scheme is not automatic. Member companies are assessed in line with the strict standards laid down in EN17065 and specific license requirements of DCLG, TrustMark and/or PAS2030. This means we have been successfully assessed by Certass financially and technically to ensure we meet strict standards.
Certass is an accredited certification body that operates a Competent Person Scheme under a Department of Communities and Local Government (DCLG) license. This means we are guaranteed experts at fixing, servicing and installing VELUX and Roto windows, skylight and rooflights.
This isn’t a one-off check. We are inspected every year to ensure our work is professionally first class. Where appropriate, Certass notifies the local authority and issues a Building Regulation Compliance Certificate to the homeowner whose VELUX windows was inspected.
Before you book your VELUX or Roto roof window installer, ask if they are Certass Approved. This will protect you.
We pride ourselves on providing an efficient, reliable, friendly service and will guarantee our work from 12 months of completion, all VELUX windows and panes come with a 10 year VELUX® guarantee, and blinds and accessories have a 3 year VELUX guarantee, giving you complete peace of mind.
You are guaranteed an honest, professional and trustworthy service for a local, family-run business. We are VAT registered, verified by public organisations, have been ID checked and have public liability insurance.
We’re members of Trustmark which is a government run endorsement scheme.
Licence no 507939.
You can find our terms and conditions by clicking TERMS AND CONDITIONS.
– set up Skylight Services in 2009 and is passionate about providing a cost effective, efficient service to all our customers.
– Matt used to work for The VELUX Company Ltd from 2004-2009 as a service technician and then Skylight Services was born!
– is extremely organised and will be more than happy to help with the smooth running of your project / repair with us. No job too small.
– our right hand man, bringing laughter and spirit to the team. Has extensive knowledge of VELUX products and is a repair expert.