We want all our customers to be happy enough to provide a 5 star recommendation of our work.
We love receiving feedback from our customers and have several platforms for this to be captured. Certass asks our replacement VELUX window customers for feedback. Please click here for these reviews.
Facebook and Google are also great ways for us to get our customers thoughts on our service, click the logos for these reviews.
“This firm was recommended by a neighbour, and having just completed all the work I can now see why. Despite the job taking longer than expected (due to poorly installed original windows, not down to SkyLight Services) overall it was a great experience. They were friendly, reliable and the work was completed to a high standard and with an excellent level of customer service. I would recommend.”
Customer in Beckenham, 4 June 2019
“Amazingly quick (less than half an hour) and great quality products.”
Customer in Reigate, 1 April 2019
“Excellent job. Roof light replaced in just over an hour by Josh and his assistant. They cleaned up and took all rubbish and packing away. We are well pleased with the finished job. We highly recommend them.”
Customer in Gravesend 29 March 2019
“Totally professional from meeting at the property to obtaining a very competitive quote to the installation of the window.”
Customer in London 26 March 2019
“Matt turned up on time and completed the work he said he would to a high standard. Essentially Matt (Skylight) did everything he said he would.”
Customer in Addlestone 8 March 2019
“Very very efficient and fast.”
Customer in Surbiton 14 February 2019
“Excellent job, swiftly and efficiently finished.”
Customer in Crawley December 2018
“Simon, Josh and Lucy were fanstaic throughout from pre install communications, understanding what we’re trying to do and suggesting options to install . Simon and Josh on the day were very efficient , quality of workmanship was high and even with a few unforeseen changes once they opened roof space they quickly sorted it with detailed explainayion.Made a huge difference and would highly recommend them as they have Wealth of experience and were a pleasure to deal with .”
Customer in Haywards Heath 9 December 2018
“Josh and Simon did an excellent job and were thoroughly professional and courteous at all times. Lucy was also brilliant in being very responsive and the price was agreed at the outset. Highly recommended.”
Customer in London 30 November 2018
“Everything was carried out in a professional manner by very efficient staff.”
Customer in Cranleigh 22 November 2018
“Good quality, friendly, punctual team, good communications.”
Customer in London 5 November 2018
“Great job. Tidy and efficient. Fair price. An hour per window. No issues. Fit around our availability.”
Customer in London 29 October 2018
“The whole process, from ordering to installation was very professional and painless. Good advice on product specification, installed on date planned and completed in a very satisfactory manner by skilled and courteous fitters.”
Customer in East Molesey 16 October 2018
“The two fitters were friendly and courteous. Work was carried out very efficiently. The old window was removed and new one fitted within half a day with absolutely no mess or damage to our decor. We were really pleased. Lucy was great at getting it all organised. All communication was made by email and responses were always prompt.”
Customer in Horsham 9 October 2018
“Can’t recommend them highly enough. Everyone I dealt with was polite and courteous. Work completed as quoted for and on time.”
Customer in Teddington 18 September 2018
“Excellent servicing of my existing velux windows and fitting of two new blinds. Highly professional, tidy and precise work. Very pleased with the job and would highly recommend Skylight Services (UK) Ltd.”
Customer in London September 2018
“Our Velux window had jammed shut. A local ‘window company’ told us that the window would have to be replaced, scaffolding would be required, and it would cost a large sum. The Skylight Services men were able to repair the mechanism and open the window, which now works perfectly. They also serviced the other Velux window in the room. They charged their standard call out fee, which was very reasonable.”
Customer in Hook 3 September 2018
“Couldn’t fault the service provided. Arrived on time, measured accurately and were very careful in taking out the ceiling to minimise the mess and minimise the amount of repair work required after. Cleaned up after themselves at the ned o the day. A bonus was that they even replaced some broken tiles on the roof with the ones taken from the space to fit the window. Couldn’t recommend highly enough, thank you!”
Customer in Reigate 21 August 2018
“Skylight Services have been an absolute pleasure to deal with. This was the first time we have worked together on a project and I wouldn’t hesitate to work with them again. We had over 40 Velux windows replaced. The team replaced all damaged roof tiles and left the site clean and tidy. I would highly recommend them.”
Customer in Littlehampton 13 August 2018
“The company was very informative and helpful with advice. I was able to email any day and get a prompt response. The work was carried out with great professionalism and care and efficiently.”
Customer in London 11 July 2018
“Very professional, helpful guys, even programmed spare control as a back up.”
Customer in Pulborough 18 June 2018
“Very efficient – had spare motor (now obsolete) quickly fitted and tested.”
Customer in Steyning 8 June 2018
“Very efficient service and high standard of work. Everyone we dealt with was cheerful, courteous and very professional. We would absolutely use them again and would not hesitate to recommend them.”
Customer in London 24 April 2018
“The men that came to do the work we’re very polity and sympathetic to the fact that I had a young child at home with me.”
Customer in Liss 18 April 2018
“Lucy in the office initially was incredibly efficient. Matt the fitter kept me informed on his arrival time (he was a little late due to traffic) because he called that was absolutely fine. He fitted the window efficiently and I am thrilled with the results. I feel that I got an excellent service for a good very competitive price. I will be using them again.”
Customer in London 22 March 2018
“I’m pleased with my newly glazed and serviced velux, I was initially envisaging having to replace the whole window. Polite, prompt, efficient, professional, Matt and colleague were in and out in no time. I got the confirmation call dead on 9.A.M. On the day of work, as advised in the scheduling info. Lucy (initial contact and facilitator) was courteous and professional over the phone and email. All good, very happy to recommend.”
Customer in Croydon 5 March 2018
“Skylight Services (UK) Ltd carried out the replacement of three existing Velux windows with the latest Velux models. The work was planned by Lucy and expertly undertaken by Matt (a former Velux installer). Matt completed the work in about 6 hours and left the work area clean and tidy. This was a very professional job, competitively priced and efficiently delivered complete with certificates and guarantees. It was a pleasure to work with such a good team.”
Customer in Farnham 12 February 2018
“Work carried out quickly and efficiently. Minimal disruption.”
Customer in Hassocks 9 January 2018
“I would highly recommend Matt, he was very professional, courteous and knows his stuff regarding Velux Windows. He worked extremely fast replacing 5 window panes and installing blinds for each window. Matt and Lucy’s communication was excellent throughout and we’re very happy with the results. I will definitely use their services again.”
Customer in Crawley 8 January 2018
“They arrived on time and carried out the work promptly taking care to protect the site and cleaning up completely before they left. The only issue was that we discovered some additional window trim would be needed in the internal frame. Skylight came back and carried out this work in only a few days at a very busy time, and at no extra cost.”
Customer in London 14 December 2017
“The whole process was very easy, I contacted them, they came round to see what we currently had and measured up, provided us with the quote, we placed the order, agreed the installation date and then it was completed. We now have 2 new black out blinds – before one window up very high had no blind fitted so that now has a remote control and works perfectly. The other had an old metal blind that let light in down the side and now it doesn’t!”
Customer in East Grinstead 13 December 2017
“A very easy company to deal with. Matt called in the morning to confirm estimated arrival time, and turned up as advised. The job was completed within the timescale as quoted. I’m very pleased with the finished job. No problem in recommending this company.”
Customer in London 24 November 2017
“Very easy to deal with. Speedy and quality workmanship. Courteous to deal with. Would recommend.”
Customer in Esher 24 November 2017
“Fantastic, they gave me a call in the morning to tell me they would be here between 2 and 4pm and they turned up accordingly. No hassle, came in did the job, cleaned up and left (after showing me how to use the new remote control I absolutely love my new automated window, so much easier as it was to high to reach before!”
Customer in London 16 November 2017
“I agree with everyone else – excellent, polite and efficient service from all concerned. And on a day when Matt was having to manage a vehicle crisis as well! Definitely recommended and I would use them again any time.”
Customer in Horsham 7 November 2017
“Great job, quick, efficient and polite. Did exactly what was needed and didn't try to sell me anything extra.”
Customer in Epsom 6 November 2017
“Simon and Josh were brilliant. They did a great job removing some old skylights and replacing them with bigger ones. They took all the rubble , old skylights and packaging away and left everything clean and tidy. George finished off plastering the next day and everyone was polite and professional. Lucy has been brilliant co-ordinating it all. Its always nice to find a company on the internet that actually lives up to expectation.”
Customer in London 9 October 2017
“Excellent work by Matt – very neat finish and complete clear up before leaving.”
Customer in London 18 September 2017
“Outstanding service from the first time I spoke to Lucy to paying the bill. The work was done to a very high standard. I would definitely recommend them to others.”
Customer in London 1 September 2017
“Matt rang beforehand to confirm exact time of arrival, he arrived on time and completed the job efficiently and courteously. Lucy was a pleasure to deal with.”
Customer in Croydon 29 August 2017
“Excellent work, expertly installed Velux windows, quick and tidy.”
Customer in London August 2017
“Excellent professional job. Left clean and tidy. Highly recommended.”
Customer in Bromley 1 August 2017
“Matt and his colleague arrived on time and quickly put up the blinds. They were very polite and courteous. Excellent job and took away all the packaging after. Highly recommended.”
Customer in Liphook 26 July 2017
“Kept well informed of arrival time and then job completed quickly with all parts needed on van, so no re-visit needed. Excellent.”
Customer in Alton 20 July 2017
“From start to finish Skylight Services (UK) Ltd did an excellent job. I received a site visit, and a quote from Lucy, as soon as I called to make an enquiry and the job was booked in straight away. They kept me informed on the day of when they would arrive and arrived on time and completed the job in the expected time frame. Matt and his colleague did a fantastic job onsite – it was a really tricky space to reach and they completed the replacement with no problem and cleared up after leaving no mess. They were courteous and polite and I would definitely recommend them to anyone needing a similar job.”
Customer in Reigate 18 July 2017
“Efficient and professional from quote to completion. No hard sell, just knowledgeable and helpful.”
Customer in East Grinstead 14 July 2017
“The service was excellent from ordering the blinds to the fitting which they managed around our busy schedules. The blinds work really well and my daughter is now sleeping in to past 7 (which is a miracle). Thank you!”
Customer in Reigate 9 July 2017
“An excellent service. Phoned on the way to confirm eta, arrived on time. Work completed quickly and efficiently.”
Customer in Morden 7 July 2017
“We have used Skylight Services a number of times and they never fail to impress.”
Customer in Petworth 29 June 2017
“We are very pleased with our new velux window. It has totally transformed our dark hall and stairway. Josh and Simon did a great job in the sweltering heat. Their work was very neat and they tidied up after they had finished. At all times, both the guys on the day and Lucy in the office were friendly and polite, very helpful and gave excellent advice. We would definitely recommend.”
Customer in Orpington 20 June 2017
“Friendly, professional service. Excellent throughout. Would definitely recommend.”
Customer in London 20 June 2017
“Matt specialises in Velux windows, which is what I wanted. He is professional, efficient, and friendly and I have already recommended him to my friends who have Velux windows.”
Customer in London 6 April 2017
“It actually only took 1 3/4 hours which was wonderfully fast. Everything about dealing with this company was exemplary and couldn’t be bettered.”
Customer in Mitcham 29 March 2017
“The installation was carried out as explained and in a very efficient manner. The room and furniture was protected and everything was cleared on completion. The installers were very knowledgeable and very courteous. They were a pleasure to deal with. Great job.”
Customer in Sutton 29 March 2017
“Great job, very professional, no hassle, quick, efficient and no mess great price compared to other quotes I had.”
Customer in Peacehaven 24 March 2017
“They called en route to let me know when they would arrive. They arrived on time and got on with the job after laying dust sheet. They were very efficient and knew exactly what they were doing. They removed the old skylight and all debris and cleaned up after themselves. Commendable and I have no hesitation in recommending Skylight Services.”
Customer in Maidstone 23 March 2017
“Good advice via telephone prior to site visit, objective and bespoke quote provided. Thorough job and provided advice on other areas. Would definitely use them again and recommend them. Thank you!”
Customer in London 25 February 2017
“Timely, professional and excellent work in sorting out our frosted Velux windows. Arrived when they said they would, polite and windows looks great. Invoice as per prior quotation. We can highly recommend Skylight Services (UK) Limited.”
Customer in London 20 February 2017
“Due to an old wooden Velux window developing a leak I needed a replacement. From the first contact with the company I was reassured they were experts in the field and gave me good advice and information about the options available with on site visit. The new Velux including blind was fitted in a couple of hours and the area left spotless. I’m delighted with the new style window – frame is narrower so there's more light in the room. I will have the bathroom Velux replaced by the same company soon as it’s of a similar age – approx 24yrs – before that fails and spoils decoration. Highly recommended!”
Customer in Surbiton 9 February 2017
“A great all-round service made very easy by Lucy and Matt’s efficient and friendly manner. I would not hesitate to recommend Skylight Services (UK) Ltd to friends and family.”
Customer in London 25 January 2017
“Absolutely superb – highly recommended.”
Customer in London 5 January 2017
“I was very impressed with skylight services. I contacted them through their website and Lucy from head office responded almost immediately. Lucy was a pleasure to deal with and arranged a free site visit that week. Another company I contacted wanted to charge £80 call out fee (redeemable against purchase) to asses the windows before they would quote. I got two quotes and skylight services were slightly cheaper so I was happy to go with them. The installers were great, they had a hard time moving heavy furniture but did so with a smile, they even helped remove some film from the window. A++”
Customer in London 16 December 2016
“The team were polite courteous and efficient as well as very knowledgeable, I was taken round afterwards to ensure I was happy with the work and as asked shown other areas where they could help with absolutely no pressure to do so simply advise. Worked tidily and cleaned up afterwards and made sure what they were doing did not interfere any more than necessary with what residents wished to do. Have to say it is rare that I am impressed with workmen and a pleasure to be able to recommend these.”
Customer in Sevenoaks 13 December 2016
“Great job replacing a 25 year old big velux window that was starting to rot. These are very heavy windows, but within 2 hours, the job was done – great and the new window does not need painting as it has a pvc finish.”
Customer in Petersfield 9 December 2016
“Such a great service and very friendly too. Would highly recommend to anyone.”
Customer in Farnham 29 November 2016
“This was a very tricky job due to the location of the roof light , and access . Two other company’s I had approached had been very negative one did not even measure. However these guys were brilliant with very positive “can do” attitude. Josh and Simon were on time, polite and cheerful, resolved a couple of unexpected tricky bits along the way, and even fixed a couple of roof tiles on the neighbours roof, they noticed had slipped. Cleared up inside and out. The finished job is great. One very happy customer. Thank you”
Customer in Epsom 26 November 2016
“Lucy was helpful throughout in getting everything arranged. On the day, despite Matt struggling with an injury, the job was done quickly, the replacement window looks great and everything was left spotless. Would highly recommend them.”
Customer in Gillingham 15 November 2016
“A pleasure to deal with from start to finish. Clear quoting system, always kept informed and the people who did the work were professional, polite and I would have no hesitation in recommending them to others.”
Customer in Steyning 2 November 2016
“Excellent service from start to finish,”
Customer in London 14 October 2016
“The work was carried out quickly and efficiently, with the awkward location of the window being dealt with without any major problems or fuss. Not normally prone to giving top marks to anyone or any company in these feedback surveys, but in this instance a score of 9 seemed unfair: very pleased with the outcome.”
Customer in Guildford 19 September 2016
“A pleasant and efficient service. They came when they said they would, let me know they were on their way and did the job fast and with a smile. I’d recommend them.”
Customer in London 2 September 2016
“Lucy was very quick to reply to my request by email. The work was carried out to my specific timings. I was given adequate timing of when the work would be carried out. Would definitely recommend.”
Customer in Horley 1 September 2016
“Thrilled, excellent company and would certainly recommend.”
Customer in East Molesey 26 August 2016
“Very efficient and tidy, and worked with the minimum of fuss really good job.”
Customer in Esher 18 August 2016
“Very efficient. Matt is very experienced and it shows in his workmanship.”
Customer in Sevenoaks 12 August 2016
“Excellent work, excellent service. Really friendly and helpful company. I wish all companies operated with such gold star service. Thank you so much. Will happily and recommend and would definitely use again.”
Customer in Surbiton 8 August 2016
“Very professional, knowledgeable person. Gave me confidence that he would do a good job.”
Customer in East Grinstead 4 August 2016
“Very efficient. The work was carried out promptly and done to a good standard. We are very pleased with the result and would recommend skylight Services to anyone require work of a similar nature. We are very satisfied customers.”
Customer in Tadworth 15 July 2016
“Had 4 blinds installed – 2 solar, 2 manual. Am very happy with the result and the service received throughout. Both Lucy in the office and Matt who did the installation were a pleasure to deal with. Would definitely recommend Skylight Services.”
Customer in Redhill 8 July 2016
“Very pleased with the professional service and the finished result. Would definitely use again and recommend Skylight Services (UK) Limited.”
Customer in Tadworth 4 July 2016
“Courteous, clear, professional and friendly.”
Customer in Sevenoaks 24 June 2016
“It was very easy to contact them and they were very efficient and friendly, an excellent firm.”
– Customer in London May 2016
“Engineer worker quickly and to a very high standard. Office staff were exceptional and customer service first class.”
Customer in Purley 5 May 2016
“Excellent service, helpful estimate which explained choices. Good communications and time keeping. Friendly and knowledgeable fitter. Would definitely use again.”
Customer in Horsham 3 May 2016
“Such a good job. Hard working. Very friendly polite and informative. Great communication.”
Verified By Telephone – Customer in Leatherhead 20 April 2016
“First class. Great communication. Workmanship is excellent. Already recommended.”
Verified By Telephone – Customer in Crowborough 13 April 2016
“Very professional.”
Verified By Telephone – Customer in London 1 April 2016
“Very happy. I would recommend them highly.”
Verified By Telephone – Customer in Reigate 24 February 2016
“Very impressed with coordination, workforce and workmanship.”
Customer in Chiswick, London 17 February 2016
“Work was carried out very efficiently.”
Customer in Sutton 16 November 2018
“Very knowledgeable, and job done with minimum fuss very efficiently.”
Customer in London 31 October 2018
“During the initial visit Josh was very knowledgeable and was able to provide comprehensive advice. The installation work was carried out by Josh himself and Simon who both worked very efficiently and to a high standard. We chose Skylight on the basis that they were approved Velux installers and also that although this was a small job they were very committed to doing the work. We have been extremely impressed by the results and wouldn't hesitate in recommending this company.”
Customer in Bromley 13 September 2018
“Friendly service, quick and efficient.”
Customer in Redhill 9 June 2018
“From the initial advice given about the option to upgrade the windows, the estimate and then the work itself was carried out very efficiently taking approximately three hours. One slight hitch, i.e. Bringing the wrong blind was rectified within a day. I particularly liked the fact that the advice given did not promote the most expensive options.”
Customer in London 6 December 2017
“Undertaken as quoted, without fuss and as expected.”
Customer in SE 1 November 2017
“From start to finish, it was a pleasure doing business with Matt and Lucy. Emails and phone calls were returned quickly. From my initial phone call to Lucy, the visit and quote arrived in super quick time and I was booked in for a few weeks’ time. Due to the Summer rain, Matt had to juggle his visits but would ring me each morning with a plan. The work was carried out to the highest standard and I am thrilled with my new windows. Their communication and service are excellent and I would highly recommend them.”
Customer in Haywards Heath 26 July 2017
“Clean, enthusiastic and motivated fitter, couldn’t fault him, credit to the company”
Customer in Burgess Hill 14 July 2017
“Matt and his colleague turned up on time as arranged and did an expert installation without any problems. Working in a small space, they took great care not to damage anything. They completed in under five hours and I can't fault their work at all. My only disappointment was discovering my old pole to open the window was no longer usable due to design changes, so I had to order another one, delaying use for a couple of days. One thing I will point out is; if your shower is directly under your window like mine, check it hasn't accidentally been knocked as I thought my thermostat had gone!!”
Customer in Maidstone 23 May 2017
“Good follow up during quotation process and excellent work to fit new VELUX in difficult to access location above stairs. Not a modern house and team worked through various complexities with old roof and plaster work to complete job.”
Customer in Woking 24 February 2017
“Lucy took m order for 2 windows to be replaced and also sent me a link on which blinds I wanted with a selection of colours on offer at no extra cost. Matt and his colleague removed my old velux window and installed updated ones. Wow! What a difference. I’m really happy with the overall service and cost was very reasonable. I would definitely recommend Skylight Services. Thank you to Lucy and Matt.”
Customer in Hove 29 November 2016
“Thoroughly impressed with this company. Efficient, courteous, professional. I needed something doing, they arranged a call-out, knew exactly what to do, provided an estimate, did the work, then billed me (for the amount they quoted). As it should be! And I'm a bit fussy in my middle-age, so very impressive!”
Customer in London 20 September 2016
“Very pleased with work. Everything explained in advance and kept up to date with progress.”
Customer in London 11 August 2016
“I initially spoke with Velux Headquarters who quoted a price for the replacement sealed unit and on request recommended Skylight Services Ltd. To carry out the work. Skylight Services quotation was in line with the Velux price. We appreciated being telephoned on the agreed day at a pre-arranged time and advised of an ETA which turned out to be accurate. The work was quickly completed to a good standard.”
Customer in Edenbridge 23 June 2016
“Great work done to a professional standard and very reasonable pricing.”
Customer in Hounslow 29 May 2016
“Great service, Matt was very helpful and informed. Great job, minimal mess.”
Customer in Surbiton 27 May 2016
“The quality of the work done was brilliant. The end result looked perfect and exactly as we had hoped. These guys are clearly experts and stood out from the other companies we had in to quote. Josh and the team were a pleasure to deal with from start to finish. Hard working gents who take pride in both their work and reputation. We would without a doubt use them again and recommend them. Thank you for a fantastic job!!”
Customer in Godalming 20 November 2017
“Arranged quickly and carried out efficiently.”
Customer in London 5 July 2017
“Booking process was very smooth and responsive. Also provided some good advice via telephone/email prior to making the booking. On the installation day, the engineers were held up by another appointment in the morning and called us to manage the time. The engineers were courteous, very efficient and clean. No additional decoration works required as I feared before. Overall, reliable and very good experience.”
Customer in London 25 November 2016
“The fitters were punctual, courteous and efficient.”
Customer in London July 2017
“Excellent work, very pleased with the job.”
Customer in Pulborough 1 June 2017
“Quick to respond to inquiry, gave informative, firm quote. Date of work was agreed and on day was contacted to confirm when would be arriving. Work was done quickly and efficiently.”
Customer in Esher 19 May 2017
“Great communication which is so important. Very pleasant and helpful staff. Did exactly what they said they would do and did it quickly and professionally.”
Customer in Camberley 8 October 2018
“Very efficient, quick to visit and quote.”
Customer in South Nutfield 19 February 2016
“Very pleased with the work.”
Customer in Aylesford 1 April 2016